Help

How the two formats differ, how to get into the tools, and what to do when something breaks.

Something not working?

Write to me directly. I read every message.

support@brakethroughtools.com

Usually answered within one business day.

Include the email you used to activate your key. That is what I look up to fix access.

PDF or EPUB?

Same book, two ways of reading it. You have both: download whichever fits the screen you are on.

PDF · 3.6 MB

Fixed layout. Every page looks exactly as it was designed: same typography, same page breaks, same charts in place.

Read it on a laptop or tablet, or print it.

On a phone you will be zooming and dragging sideways. The text does not reflow.

EPUB · 420 KB

Flowing layout. The text rearranges itself to your screen, and you choose the type size, the font and dark mode.

Read it on your phone or an e-reader, in Apple Books, Google Play Books or a reading app.

Page numbers do not match the printed book, because there are no fixed pages.

A Kindle does not open EPUB directly. Send the file to your Send to Kindle address and Amazon converts it, or use the PDF.

Getting into the tools

  1. 1

    Activate your key

    Your key is printed on the card that comes with the book. You activate it once, with your email and a password you choose.

  2. 2

    That activation starts your 45 days

    The clock does not run from the day you got the card. It starts when you activate, and from then on the app shows you the end date.

  3. 3

    Open the tools

    The 13 tools live in your dashboard: constraint diagnosis, pilot design, opportunity analysis and the rest of the method.

  4. 4

    Your work is saved to your account

    Everything you fill in stays in your account. Closing the browser or changing computers does not lose it.

  5. 5

    When the 45 days end

    Your work is not deleted. To keep getting in, renew from the app: $14 a month or $99 a year. The book is not affected by this.

Frequent questions

Can I share my access key?

Each key works once. The first person to activate it claims it with their email, and after that the key is spent. Sharing it means giving your access away, not duplicating it.

I activated with the wrong email. Now what?

Write to me with both addresses, the wrong one and the right one, and I release it. There is no way to undo it yourself, on purpose.

How many times can I download the book?

As many as you want, signed in with the account you activated. Changing computer or phone makes no difference.

I bought the book on Amazon. Do I download it here too?

No. You already have the book, so what your key opens here are the 13 tools for 45 days.

I lost my key.

Write to me from the email you activated with and I sort it out.

What happens to my work when the 45 days run out?

It stays in your account. What stops is the entry to the tools, until you renew.

Does the book expire too?

No. The 45 days apply only to the tools. Once you activate, the book is yours to download whenever you want.

What do you do with my email?

It is used to tie your key to your account, so a shared key does not turn into ten downloads. No mailing list.